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Legal Document · Last updated September 2026

Privacy Policy

This Privacy Policy describes how Indovigor (indovigor.id) collects, uses, and protects the personal information of visitors to our website. We are committed to ensuring that your privacy is protected in accordance with Indonesian law and international best practices. By using our site, you consent to the data practices described in this policy.

01

Information Collection

We collect information that you voluntarily provide to us when you contact us via email, phone, or through our contact forms. This may include your name, email address, phone number, and any other details you choose to share. We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, and the pages you view, to help us improve our website experience.

02

Use of Information

The information we collect is used primarily to respond to your inquiries, process your requests, and provide you with information about our products and services. We may also use your data to improve our internal processes, monitor website performance, and ensure the security of our online platform. We do not sell or lease your personal information to third parties for marketing purposes.

03

Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of secure servers and data encryption where appropriate. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

04

Disclosure to Third Parties

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

05

Your Rights

You have the right to request access to the personal information we hold about you and to ask for it to be corrected or deleted. If you wish to exercise these rights, please contact us using the information provided on our Contact Us page. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

06

Policy Updates

Indovigor reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this policy to stay informed about how we are protecting your information. Your continued use of the website after any changes signifies your acceptance of the updated policy.

Questions About Your Data

Contact us about this policy

If you have questions about how we handle your personal information, or you wish to exercise your rights under this policy, reach out through any of the channels listed here. Our team responds within a reasonable timeframe during working hours.

Address

Jl. Asia Afrika No. 12, Braga, Sumurbandung, Kota Bandung, Jawa Barat, 40111

Working Hours

Monday – Friday, 09:00 – 18:00 WIB